I am a mature, driven professional transitioning into IT and Operational Technology. Currently entering Year 2 of an HND in Cyber Security and Networking at Edinburgh College, I combine rigorous technical study with a deep passion for troubleshooting and infrastructure.
With a diverse background in highly demanding, client-focused environments—from international cruise lines to providing dedicated care at the Thistle Foundation—I bring a unique, proven skill set to the tech industry. I excel in high-pressure situations, possess elite interpersonal and communication skills, and view complex problems with a calm, analytical mindset. I actively leverage AI tools to accelerate my learning and productivity, ensuring I stay at the cutting edge of industry best practices.
To bridge the gap between academic theory and practical application, I maintain a cloud-based homelab environment where I actively test enterprise networking concepts:
Executing precise, reliable care in dynamic environments. Developed extreme adaptability, strict adherence to protocols, and the ability to communicate technical or complex information to non-technical individuals with empathy.
Managed demanding international clientele in a high-turnover, fast-paced setting. Forged a strong foundation in time management, cross-cultural communication, and delivering results under strict operational deadlines.